WEB VPASS USER GUIDE

 

 

 

Table Of Contents

 

Table Of Contents. 1

Log In. 2

Login Error 3

Change Password. 4

Password Change Error 5

Password Change Confirmed. 6

Cannot Change Password. 7

User Information. 8

User Information Confirmation. 9

DMV Web Applications Menu. 10

DMV Web Applications Group Menu. 11

Electronic Memorandum Of Understanding. 12


Log In

 

Instructions: 

 

The first screen displayed when logging in to a WebVpass-protected web application is the "Log In" screen.  In order to log in, fill out the User ID and Password fields and press the Log In button. 

 

 

Notes:

 

If you want to change your password then you must also check the Change Password checkbox before pressing the Log In button. 

 

The first time you log in your Password will be the first 8 characters of your

User ID.  Your User ID will be assigned to you and is usually, but not always, the first letter of your first name followed by your full last name.

 

If you came to this screen indirectly, because of an application "timeout" or by trying to browse directly to an application without going through WebVpass, then the screen (displayed above) will also display the message "Please Log In below to use this application" in red above the User ID field.  The "Log In" procedure remains

the same.

 

Make sure that your keyboard "CAPS Lock" is not turned on when you are logging in.  WebVpass does not accept uppercased passwords.

 


Login Error

 

Instructions: 

 

If a problem was encountered during logging in, the "Log In Error" screen will be displayed with a message in red detailing the specific error.

 

 

If you receive one of the following errors, you may press the Try Again button to attempt another login:

 

  • An invalid User ID was entered.
  • Invalid Password.

 

When attempting a second login the User ID and Password should be entered carefully because the system will lock out a user after three failed login attempts

in a row.

 

However, if you receive one the following errors then there is a problem with your User ID and you will have to see your supervisor or application administrator in order to have the issue resolved:

 

  • This User ID is locked, access is denied.
  • This User ID has been deleted, access is denied.
  • This User ID is marked inactive, access is denied.
  • Invalid Status Code, access is denied.
  • This User ID has expired, access is denied.
  • Password attempts exceeded, User ID has been locked.

 

Change Password

 

Instructions: 

 

If you are logging in for the first time, have elected to change your password, or you password has expired, you will see the following screen.

 

Enter your Old Password in the first blank, and your desired new password in both the New Password and Confirm New Password blanks.  Then press the Change Password button.

 

 

Notes:

 

Remember when entering your new password that it:

 

  • Must be between 4 and 8 characters in length.
  • Can not be the same as the first 8 positions of the User ID.
  • Can not be all the same character.
  • Can only contain letters or numbers.
  • Can not match the current or three previous passwords.

 


Password Change Error

 

Instructions:

 

If a problem was encountered during the password change, the "Password Change Error" screen will be displayed with a message in red detailing the specific error.

 

 

If you receive one of the following errors, you may press the Try Again button to attempt another password change:

 

  • All fields must be filled out.
  • The old password is incorrect.                                    
  • The new password does not match the confirm new password.
  • The password must be between 4 and 8 characters in length.
  • The password can not be the same as the first 8 positions of the User ID.
  • The password can not be all the same character.
  • The password can only contain letters or numbers.
  • The new password cannot match the current or three previous passwords.

 


Password Change Confirmed

 

Instructions:

 

If the password change was successful this screen will be displayed.  Press the Continue button to proceed.

 

 


Cannot Change Password

 

Instructions:

 

If you had checked the Change Password checkbox when you were logging in and are currently restricted from changing your password, the following screen will be displayed.  Pressing the Continue button will allow the login to proceed without changing your password.

 

 

Notes:

 

The screen will contain one of two possible messages, depending on your situation:

 

  • Your account indicates that you are not allowed to change your password.  Please contact your application administrator.
  • Sorry, a password can only be changed once within 7 days.

 


User Information

 

Instructions:

 

The first time you log in to WebVpass you may need to fill in some user information.  All fields on this screen indicated by a blue asterisk are required fields and must be filled out in order to continue.  Fill in all the required fields, update any incorrect or outdated information and press the Submit button.

 

 

Notes:

 

If you fail to properly complete this form you will be prompted to make any necessary adjustments.   You will not be allowed to proceed until you have done so.

 


User Information Confirmation

 

Instructions:

 

Once the required user information has been filled in and recorded successfully, the confirmation screen will be displayed.  Press the Continue button to proceed.

 

 


 DMV Web Applications Menu

 

Instructions:

 

If you have access to more than one application the following menu screen will be displayed.  Select the application you wish to enter by clicking on the name of that application.

 

 

If the application you want to enter is not displayed on this list you may press the Log Out button to end your WebVpass session.

 

If you only have access to one application, then WebVpass will skip this screen and assume that you are trying to log in to the one application that you have access to.

 

If you do not have access to any applications you will see the message "You have not been given access to any applications." in red in place of this menu.  You will have to see your supervisor or application administrator in order to have this issue resolved

 


DMV Web Applications Group Menu

 

Instructions:

 

If you are a member of more than one group for the application that you selected on the "DMV Web Applications Menu" screen, then you will see this additional menu. 

 

The name of the application you are about to enter is displayed in bold above the menu.  Select the group you are currently working as a member of from the list by clicking on the name of that group.

 

 

If the group you are currently working for is not displayed on this list you may press the Log Out button to end your WebVpass session.

 

If you are a member of only one group for this application, then WebVpass will skip this screen and assume that you are trying to log as a member of the one group you are a member of.


Electronic Memorandum Of Understanding

 

Instructions:

 

Liaisons will see this screen once every year.  It contains the "NYS DMV and DPPA Certification and Security Agreement".  You may scroll through and read the EMOU and then select either I Agree or No, I Do Not Agree and press Submit.

 

 

Notes:

 

If you select I agree then you will proceed to your selected application.

 

If you select No, I do not agree then you will not be allowed to proceed

with the login.